Big Al was the owner of a large roboshack on planet Kerwan's bustling capital Metropolis, and was the only roboshack owner to have been publicized by Captain Qwark. He had interests in electronics and all things Qwark. He had two siblings, Bob and Edwina, who, like him, also owned a roboshack.
Al was first seen in an Infobot video that Ratchet and Clank acquired from the Novalis Chairman. It depicted an advertisement hosted by Captain Qwark for Al's Roboshack on Metropolis, in which Qwark made the doubtful claim that Al made gadgets for him when the hero was knee-high to a sandmouse. Unbeknownst to the duo, the video had a Wanted poster of Ratchet and Clank on the side of the wall. The poster was removed when the two entered the roboshack. When Ratchet and Clank later entered the roboshack looking for the Captain, Al informed them that he had not seen him since the commercial. Soon thereafter Al recognized Clanks circuitry and announced that he could equip Clank with a Heli-Pack provided he'd receive a 1,000 bolt fee for service. After the duo handed over the amount, Al quickly grabbed Clank and equipped the Heli-Pack in a matter of seconds.
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